How Long Does Production Take

Our production times vary based on materials products are 3D printed in. Please note that we ship all ordered products together, so the product in your order with the longest production time will determine when your order will ship.
We do our best to get your orders to you as quickly as possible. The listed production times for 333D materials take into account the challenges of manufacturing unique and untested designs. This means that many items ship ahead of schedule, though we cannot guarantee it. Unfortunately, some designs may also face delays. We’ll provide email alerts to keep you updated on the status of your order, and you can always check your order status page.
Nylon: 5-7 Business days
Acrylic: 5 Business days
Clear Acrylics: 10 Business days
Titanium: 10 Business Days
Plastic: On request
For urgent requests that don’t fit the above production times, please contact: (03) 9646 0890

What Are Your Shipping TImes?

Standard Shipping is 5-7 working days (within Australia)

Express Shipping is 1-4 working days (within Australia)

If you have any urgent job, we’d be happy to discuss urgent deliveries and orders. Please contact (03) 9646 0890

What is Your Returns Policy?

3D On-Demand strives to bring amazing products to life with 3D printing. We’re 100% committed to your satisfaction, and if for some reason there is an issue with your order, we’ll do our best to find a good solution.
If you have any issues with your order, please contact our team within 7 days of receiving your product, and we’ll be happy to help you. In order for us to resolve your issue as quickly as possible, we ask that you describe the issue in detail and, if possible, provide pictures. This will make it easier for us to help you, and to help us improve the quality of our products.
For quality assurance issues, we will work with you to either manufacture your product again or provide a refund.
We do not provide refunds for products that have been used, altered, or damaged after you’ve received the shipment.

I Want to Get Something Designed

3D On Demand has in-house CAD designers who can create 3D printable models from your ideas or drawings.

Please contact: [email protected] or (03) 9646 0890 for more information.